Senior Field Administrator (Fintech)

TL;DR

Senior Field Administrator (Fintech): Supporting regional teams and government clients in the retirement industry with an accent on administrative coordination, FINRA-regulated participant support, and field representative assistance. Focus on managing complex documentation, data mining, and ensuring seamless communication between managers and retirement plan participants.

Location: Must be based in the U.S. (Primary location: Moosic, Pennsylvania; occasional travel to benefits fairs in PA required).

Salary: $55,300–$76,075

Company

hirify.global is a leading financial services company dedicated to helping individuals achieve financial freedom through retirement and defined contribution solutions.

What you will do

• Act as a liaison between regional managers and clients to facilitate retirement plan operations.
• Provide comprehensive sales support including data mining, scheduling, and phone communication.
• Process enrollment forms and manage incoming correspondence with high attention to detail.
• Assist plan participants with form completion and understanding their retirement options.
• Prepare periodic reports and presentations to support field representatives and vice presidents.
• Exercise independent judgment to make administrative decisions within company policies.

Requirements

• Must be authorized to work in the U.S. without sponsorship.
• Must reside within the territory (U.S.).
• Associate's degree or equivalent professional experience.
• 2–4 years of previous administrative support experience.
• Must obtain FINRA Series 6 & 63 licenses within established timelines.
• Proficiency in Microsoft Office (Word, Excel, Access, Outlook).
• Ability to provide reliable high-speed internet (fiber, cable, or DSL) for remote work.

Nice to have

• Prior experience working with retirement plans.
• Strong organizational and multi-tasking skills.
• Excellent listening and customer service capabilities.

Culture & Benefits

• Comprehensive medical, dental, vision, and life insurance.
• 401(k) plan with up to 6% company matching.
• Tuition reimbursement up to $5,250 per year.
• Generous paid time off, including holidays and floating days.
• Paid volunteer time (16 hours per year) and parental leave.
• Inclusive environment with active Business Resource Groups.