Relationship Manager (Fintech)

TL;DR

Relationship Manager (Fintech): Driving offline merchant acquiring business across various sectors with an accent on sales revenue growth and strategic initiative development. Focus on leading the Merchant Acquisition team, monitoring KPIs, and managing Key Account Managers to ensure target quotas are met.

Location: On-site in Abuja, Nigeria

Company

A pioneering mobile banking institution specializing in extending credit and POS solutions for emerging markets.

What you will do

• Drive merchant acquiring business across sectors including supermarkets, pharmacies, filling stations, and hotels.
• Develop strategic plans and initiatives to grow the Merchant Acquisition business and achieve sales goals.
• Lead and manage the regional Merchant Acquisition team to deliver profitable growth.
• Monitor daily, weekly, and monthly KPIs to ensure all targets are consistently met and exceeded.
• Direct Key Account Managers (KAMs) to ensure they meet their respective KPIs.
• Analyze market trends and provide regular competitor feedback to the Merchant Acquisition Manager.

Requirements

• Bachelor’s Degree in Sales and Marketing or related fields.
• 6 to 8 years of experience in the Merchant business.
• Proven experience managing high-performance sales teams.
• Must be based in Abuja, Nigeria for on-site work.
• Possession of an Android phone.
• Strong communication, interpersonal, and customer orientation skills.

Culture & Benefits

• Private Health Insurance.
• Performance Bonus.
• Pension Plan.
• Training & Development opportunities.

Hiring process

• 30-minute screening call with the recruitment team.
• 30 to 60-minute technical interview with the hiring manager.