Global Consumer & Market Insights Analyst (Retail)
Мэтч & Сопровод
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Описание вакансии
TL;DR
Global Consumer & Market Insights Analyst (Retail): Transforming customer and market data into actionable strategies to enhance customer experience and drive business growth with an accent on synthesizing multi-source data and executive reporting. Focus on developing a hypothesis-driven insights agenda and improving KPI measurement across global operations.
Location: Madrid Office
Company
A global travel retail and food & beverage company redefining the travel experience across 73 countries.
What you will do
- Provide strategic support for market research projects aligned with business priorities.
- Collaborate with analytics teams to improve KPI measurement and business interpretation.
- Synthesize insights from transactional data, loyalty programs, and camera analytics to deliver actionable recommendations.
- Develop a hypothesis-driven annual Customer Insights agenda based on stakeholder needs.
- Manage suppliers and maintain the Insights Platform and Supplier Directory.
- Create high-impact PowerPoint presentations tailored for executive leadership (CEO, CCO).
Requirements
- 3–5 years of experience in business consulting, market research, strategic planning, or customer insights.
- Strong proficiency in Microsoft PowerPoint and Excel for executive reporting.
- Experience with analytical tools and data visualization platforms such as SPSS and Tableau.
- Analytical mindset capable of translating complex data into clear business strategies.
- Proven ability to manage multiple workstreams and prioritize effectively.
- Fluent English (written and spoken) to operate effectively in a global environment.
Culture & Benefits
- International career opportunities within a truly global company representing over 150 nationalities.
- Culture that values teamwork, professional development, and innovation.
- Empowering environment where employees are encouraged to make a real impact.
- Commitment to sustainability and social responsibility as part of the core strategy.
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