HS&QA Incident Manager (Telecoms)

TL;DR

HS&QA Incident Manager (Telecoms): Managing and learning from Health, Safety, and Quality incidents across deployment programmes with an accent on risk identification and compliant reporting. Focus on leading complex investigations, ensuring CDM/RIDDOR compliance, and translating incident data into safer operational standards.

Location: Hybrid in Newbury, United Kingdom (flexible on location within the UK)

Company

hirify.global is building a next-generation UK network, investing £11bn in 5G and digital infrastructure to connect people and businesses across the country.

What you will do

• Lead end-to-end management of HS&Q incidents, ensuring accurate capture and compliant reporting under CDM, RIDDOR, and HRB.
• Coordinate real-time incident response, including triage and early engagement with Legal and Supply Chain Management.
• Oversee and quality assure complex investigations to identify root causes and implement corrective actions.
• Maintain incident governance and analyze trends to develop targeted prevention programmes.
• Drive supplier accountability by reviewing performance and embedding consistent safety standards.
• Champion a corporate culture of openness and early escalation to prevent incidents.

Requirements

• Significant experience leading serious incident investigations in telecoms, construction, or high-risk operational environments.
• Strong working knowledge of H&S legislation and industry standards (CDM, RIDDOR, HSG245).
• Expertise in structured investigation methodologies and complex data analysis.
• Proven ability to influence senior leaders and hold multi-contractor supply chains accountable.
• Excellent communication skills to maintain collaborative relationships in fast-paced environments.

Culture & Benefits

• Competitive basic salary and performance-based bonuses.
• Generous leave policy with up to 28 days off plus bank holidays.
• Hybrid work model requiring 2-3 days in the office (minimum 8 days per month).
• Comprehensive benefits including pension plan, discounts, and vouchers.
• Support for career growth via learning tools and inclusive parental leave policies.
• Paid time off for charity work and a culture focusing on inclusion for all.