Customer Service/Data Entry Coordinator (Logistics)

TL;DR

Customer Service/Data Entry Coordinator (Logistics): Managing international shipping documentation and ensuring compliance for global supply chain transactions with an accent on documentation accuracy and auditing. Focus on coordinating between clients and internal staff to ensure error-free trade documentation and government compliance.

Location: Philadelphia, PA

Company

A leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions with over 5,500 employees worldwide.

What you will do

• Manage international shipping documentation, including retrieval, status reporting, auditing, and filing.
• Ensure all communications are professional, accurate, and meet corporate timeliness standards.
• Verify that all documentation complies with customer and government requirements and special instructions.
• Perform final inspections of documentation to ensure all charges and fields are correct.
• Document and maintain work processes and procedures for specific customer accounts.
• Coordinate with office personnel to resolve obstacles preventing timely document processing.

Requirements

• Experience in handling international trade transactions and shipping documentation.
• High level of accuracy and attention to detail for data entry and auditing.
• Ability to ensure strict compliance with government and customer-specific regulations.
• Professional communication skills for interacting with internal staff and external clients.

Culture & Benefits

• Inclusive environment that celebrates unique diversity and a close-knit community atmosphere.
• Dynamic career paths with unequivocal opportunities for professional growth within the organization.
• Opportunity to work with a global community serving leading multinational companies.