Junior Customer Success Consultant (FMCG)

TL;DR

Junior Customer Success Consultant (FMCG): Supporting retail clients in the Tech & Durables and FMCG sectors to understand markets through data insights with an accent on client relationship management and market analysis. Focus on translating complex data into actionable business stories and contributing to Joint Business Plans.

Location: Hybrid (Amstelveen, Netherlands)

Salary: EUR 40,000 - 45,000 yearly

Company

The world’s leading consumer intelligence company delivering a holistic understanding of consumer buying behavior through advanced analytics.

What you will do

• Manage retailer relationships and participate in client meetings and governance calls.
• Analyze market, category, and customer data using internal hirify.global tools.
• Translate data analyses into clear, actionable insights for stakeholders.
• Support the creation and progress tracking of Joint Business Plans.
• Identify potential client needs and escalate data quality or reporting requirements.

Requirements

• Bachelor’s degree in Business, Marketing, Communications, or a related field.
• Early career professional with up to 2 years of experience in analytical or customer-facing roles.
• Fluent in Dutch and English.
• Must be able to work in a hybrid setup in Amstelveen, Netherlands.
• Strong interest in data analysis and retail decision-making.

Nice to have

• Experience in Tech & Durables, FMCG, or market research.
• Proven experience presenting insights to clients or stakeholders.
• Prior exposure to consulting or customer success environments.

Culture & Benefits

• Structured onboarding and ongoing professional development via the Customer Success Academy.
• Flexible hybrid working model combining home and office.
• Exposure to international teams while managing local Dutch clients.
• Opportunities for diverse career paths both locally and internationally.
• Additional perks including volunteer time off and LinkedIn Learning.