Senior Channel Operations (Fintech)

TL;DR

Senior Channel Operations (Fintech): Managing and optimizing fiat payment channels and banking operations for the hirify.global Pay & Card ecosystem with an accent on conversion rates and transaction performance. Focus on scaling operational workflows and driving fiat growth through local LATAM partnerships.

Location: Mexico City, Mexico

Company

hirify.global is a leading global blockchain ecosystem and the world’s largest cryptocurrency exchange by trading volume and registered users.

What you will do

• Optimize banking and fiat wallet channels to improve conversion rates and the overall user experience.
• Manage daily fiat payment operations across bank transfers, local payment rails, and PSPs, including monitoring transaction flows and reconciliations.
• Scale fiat operational workflows to reduce friction in the deposit and withdrawal journeys through automation and tooling.
• Drive fiat growth via go-to-market initiatives, local business development, and strategic partnerships.
• Partner with Product, Engineering, Risk, and Compliance to ensure regulatory adherence (KYC/AML) and support new feature launches.

Requirements

• Bachelor's degree or above, preferably majoring in Finance or International Business.
• 5+ years of experience in the payment industry or relevant fields.
• Proven payment experience with LATAM local channels.
• Strong analytical mindset with excellent stakeholder management and communication skills.
• Data-savvy with the ability to understand and monitor core operational metrics.
• Ability to troubleshoot effectively and work under pressure in a fast-paced environment.

Nice to have

• Previous operational experience specifically with banking or wallet channels.
• Strong interest in cryptocurrencies, blockchain, and the finance/banking industry.

Culture & Benefits

• Opportunity to work in a dynamic team revolutionizing global digital payments.
• Exposure to a leading global blockchain ecosystem with over 300 million users.
• High-impact role driving the future of financial technology and the freedom of money.