Messaging Operations Coordinator (Mobile Messaging)

TL;DR

Messaging Operations Coordinator (Mobile Messaging): Activating new campaigns for clients and managing vendor relationships with an accent on reporting, audit resolution, and compliance. Focus on coordinating cross-functional teams and maintaining industry standards for mobile messaging.

Location: Hybrid (Chicago, IL)

Salary: $60,000 - $65,000 annually

Company

Mobile-first platform creating personal, revenue-driving mobile engagement between consumers and global brands.

What you will do

• Coordinate multiple parties to ensure deadlines are met for concurrent projects.
• Manage short-code inventory and produce weekly reports.
• Handle industry and carrier auditing processes, including tracking and communication.
• Develop internal documentation on mobile industry and government compliance practices.
• Maintain professional relationships with external partners and clients.

Requirements

• 1-3 years of experience managing projects with cross-functional teams.
• Strong written and verbal communication skills.
• Proficiency in MS Office (Word, Excel, PowerPoint, Outlook).
• Must be based in or able to work in Chicago, IL (Hybrid).
• Ability to manage multiple unrelated projects simultaneously.

Culture & Benefits

• Competitive salary with a 401(k) plan and match.
• Comprehensive medical, dental, and vision coverage.
• Flexible vacation and 11 paid holidays.
• Paid parental leave program and commuter benefits.
• Culture focused on respect, honesty, and relentless customer focus.