Account Strategist (Ecommerce)

TL;DR

Account Strategist (Ecommerce): Developing and managing multi-channel eCommerce program plans with an accent on operational excellence and resource allocation. Focus on guiding cross-functional teams, mitigating project risks, and optimizing eCommerce workflows for global brands.

Location: Hybrid (United States, Cincinnati / Over-the-Rhine)

Company

hirify.global is the engine that powers on-demand commerce at global scale, formed through the merger of Printful, Printify, and Snow Commerce.

What you will do

• Develop comprehensive program plans for multi-channel eCommerce programs, including scope, objectives, and deliverables.
• Maintain rigorous organizational standards and document actionable follow-ups using project management tools.
• Influence cross-functional teams by providing clear direction and fostering a collaborative environment.
• Allocate resources effectively and implement risk mitigation strategies to minimize disruptions.
• Monitor program progress, track milestones, and manage changes to scope or timelines.
• Collaborate with account management teams to ensure client satisfaction and KPI achievement.

Requirements

• Bachelor's degree in Business, Project Management, or a related field.
• Proven experience of at least 3 years in project or program management, preferably within licensing or ecommerce.
• Strong leadership, team management, and problem-solving skills.
• Proficiency in project management software, Google Apps for Business, and Microsoft Office suite.
• Must be based in the United States to support a hybrid work arrangement.

Nice to have

• Experience in eCommerce operations with expertise in Shopify Plus ecosystems and Amazon marketplaces.

Culture & Benefits

• Energetic and collaborative work environment in Over-the-Rhine.
• Comprehensive health, dental, vision, and life insurance.
• Unlimited PTO.
• 401k with company match.
• Personal and professional development opportunities.

Hiring process

• Intro Chat: 30-45 minute call with the Talent Acquisition Team.
• Practical Task: Take-home assignment or live session to assess problem-solving skills.
• Hiring Manager Interview: 30-60 minute technical and behavioral assessment.