Sr. IT Site Reliability Software Engineer

Location: Costa Rica

Company

Databricks is a data and AI company providing a unified platform for data, analytics, AI applications, and agents.

What you will do

• Design and deploy production-grade cloud infrastructure using Terraform or Pulumi.
• Optimize system performance, architecture, scalability, availability, and latency for critical IT services.
• Build CI/CD pipelines with GitHub Actions and manage hosted and self-hosted runners.
• Create infrastructure with logging, metrics, tracing, alerts, and security enabled by default.
• Build internal AI plugins and automation scripts for developer workflows.
• Lead incident response, on-call troubleshooting, dashboards, and blameless post-mortems.

Requirements

• 5+ years of production-level software engineering experience.
• Strong Python proficiency is required.
• Expertise in Terraform or Pulumi, including modules and state management.
• Hands-on experience with AWS, Azure, or GCP, plus Kubernetes and Docker.
• Understanding of logging, metrics, tracing, and observability tools such as Datadog, Prometheus, or ELK.
• Experience with Kafka or messaging queues, GitHub Actions, and GitHub Runners; ability to execute ambiguous projects independently.

Culture & Benefits

• Product-led IT organization focused on scalable internal services and infrastructure.
• Cross-functional collaboration with Security, Engineering, and Support teams.
• Shared on-call rotation and blameless post-mortems.
• Comprehensive regional benefits and employee perks.
• Commitment to diversity, inclusion, and equal employment opportunity.