Senior IT Site Reliability Software Engineer (Cloud/Python)

TL;DR

Senior IT Site Reliability Software Engineer (Cloud/Python): Building and automating resilient IT infrastructure and observability platforms with an accent on scalability, cost-optimization, and high availability. Focus on architecting production-grade IaC, optimizing CI/CD pipelines, and developing agentic AI tooling to enhance operational efficiency.

Location: Costa Rica

Company

Databricks is a data and AI company providing a Data Intelligence Platform to unify data, analytics, and AI for over 10,000 organizations worldwide.

What you will do

• Design and deploy production-grade infrastructure on AWS and Azure using Infrastructure as Code (Terraform or Pulumi).
• Optimize system performance and architecture to ensure maximum uptime and minimal latency for critical IT services.
• Architect robust CI/CD pipelines using GitHub Actions and manage both hosted and self-hosted runners.
• Create infrastructure to ensure internal applications have logging, metrics, and alerts enabled by default.
• Build internal AI plugins and automation scripts to streamline developer workflows.
• Manage incident response workflows, lead technical troubleshooting for outages, and facilitate blameless post-mortems.

Requirements

• 5+ years of production-level software engineering experience.
• Strong proficiency in Python (non-negotiable).
• Expert-level proficiency in Terraform (modules, state management) or Pulumi.
• Hands-on experience with AWS, Azure, or GCP, Kubernetes, and Docker.
• Deep understanding of observability pillars and experience with tools like Datadog, Prometheus, or ELK.
• Proficiency in running distributed systems using Kafka or similar messaging queues.

Culture & Benefits

• Comprehensive benefits and perks tailored to the employee's region.
• Commitment to a diverse and inclusive culture with equal employment opportunity standards.
• Opportunity to work in a product-led organization transforming IT services through software engineering.