Principal Service Delivery Manager

TL;DR

Principal Service Delivery Manager (Delivery Management): Managing the delivery of software services and operational excellence with an accent on service stability and client satisfaction. Focus on optimizing delivery pipelines and managing complex stakeholder relationships across diverse industries.

Location: Remote (Philippines)

Company

hirify.global is a financially strong software company and part of Constellation Software Inc. (CSI), the largest software company in Canada.

What you will do

• Oversee high-level service delivery and ensure long-term stability of software services.
• Manage and optimize operational processes to drive efficiency and reliability.
• Collaborate with a diverse group of businesses and industries to align delivery with client needs.
• Foster a supportive and collaborative environment to achieve service goals.

Requirements

• Must be based in the Philippines.
• Extensive experience in service delivery management at a principal level.
• Strong ability to operate effectively in a remote, collaborative workplace.

Culture & Benefits

• Supportive, award-winning culture that values curiosity and people.
• Casual and collaborative workplace environment.
• Long-term stability provided by the parent company, Constellation Software Inc.
• Competitive compensation and benefits package.
• Flexibility and opportunities for professional growth.