Payments Product Analyst (Fintech)

TL;DR

Payments Product Analyst (Fintech): Investigating payment patterns and operational inefficiencies to drive revenue and product strategy with an accent on root-cause analysis and cross-functional collaboration. Focus on building business cases, optimizing payment flows, and translating complex data into actionable product intelligence.

Location: Must be based in the US (Remote or Hybrid in Dallas)

Salary: $98.5K – $116K

Company

hirify.global is a leading vertical technology platform modernizing the life insurance industry through AI-powered infrastructure and automation.

What you will do

• Own the investigation lifecycle for payment issues from definition to root-cause analysis and recommendation.
• Collaborate with analytics, revenue, and support teams to connect data with qualitative context.
• Analyze revenue impact, root cause, and urgency for payment opportunities.
• Produce intelligence artifacts detailing problems, proposed solutions, and business value.
• Translate findings into prioritized opportunities for the product backlog.
• Coordinate with external carrier partner finance teams and internal stakeholders.

Requirements

• Must be based in the US
• 3+ years of experience in payment analysis, payment operations, or financial reconciliation.
• Deep understanding of payment flows including ACH, reconciliation, retry logic, and chargebacks.
• Strong investigative skills with the ability to trace issues across complex, multi-party systems.
• Experience working in a payments company, SaaS platform, or fintech environment.
• Ability to work autonomously and manage multiple workstreams simultaneously.

Culture & Benefits

• 100% paid-premium option for medical, dental, and vision insurance.
• Flexible paid time off and parental leave programs.
• Lifestyle stipend for physical, emotional, and financial wellbeing.
• Flexible remote and hybrid work options.
• Equity and competitive salary packages.
• Employee-led diversity, equity, and inclusion initiatives.