International CRM Manager

TL;DR

International CRM Manager: Overseeing the customer journey across diverse global markets with an accent on regional localization and cross-cultural messaging. Focus on scaling CRM campaigns through AI-driven content, deep-dive data analysis, and competitive benchmarking to drive growth.

Location: Must be based in or able to commute to London, UK (Hybrid: 2 days per week in office)

Company

hirify.global is a global travel platform connecting audiences with experiences, accommodations, and restaurants through trusted guidance and two-sided marketplaces.

What you will do

• Adapt global CRM strategies for regional nuances across email, push, and SMS channels.
• Identify untapped growth levers through deep-dive data analysis and market research.
• Perform quarterly audits of international competitors to track local market trends.
• Utilize GenAI tools to scale localized content creation and perform sentiment analysis.
• Manage end-to-end execution of CRM campaigns to ensure cultural resonance and global consistency.

Requirements

• Must be based in or able to commute to London, UK.
• Proven experience managing CRM in at least two distinct global regions (e.g., EMEA, APAC, LATAM).
• Strong analytical skills with the ability to interpret test results and form new hypotheses.
• Proficiency in using AI tools for insight generation and prototyping.
• Ability to work in a hybrid environment with 2 days per week in the London office.

Culture & Benefits

• Competitive compensation packages with annual bonuses.
• Flexible work-life balance with a remote-friendly approach.
• Annual lifestyle benefit for travel or wellness.
• Tuition assistance for career development.
• Travel perks and discounts.
• Donation matching and comprehensive health coverage.