AVP, Reliability Engineer (SRE)

TL;DR

AVP, Reliability Engineer (SRE): Ensuring high availability, stability, and performance of OnePay-integrated applications with an accent on SRE principles, automation, and incident management. Focus on building resilient distributed systems, optimizing observability, and reducing operational toil through AIOps and infrastructure automation.

Location: Must be based in the U.S. and able to commute to a hirify.global Hub for in-person engagement.

Salary: $100,000 – $170,000 USD Annual.

Company

A leading consumer financial services company providing diverse financing products and digital payment solutions.

What you will do

• Drive cross-functional investigations to identify root causes of production failures and implement long-term fixes.
• Design and maintain observability dashboards and monitoring capabilities to ensure adherence to SLAs/SLOs.
• Develop automation and leverage AIOps to reduce operational noise and expedite incident response.
• Support CI/CD pipeline operations and coordinate release processes with partner teams.
• Participate in on-call rotations to ensure the reliability of critical production systems.
• Communicate technical status, risks, and reliability initiatives to stakeholders and leadership.

Requirements

• Legal authorization to work in the U.S. is required (no visa sponsorship).
• Bachelor’s degree and 5+ years of experience in reliability, systems engineering, or application support (or 8+ years without a degree).
• Demonstrated experience troubleshooting and supporting distributed systems in cloud environments.
• Proficiency in scripting/automation (Python, Bash, JavaScript, PowerShell, or Go).
• Familiarity with configuration automation tools like Terraform or Ansible.
• Strong understanding of UNIX fundamentals, network protocols, and cloud concepts (containerization, load balancing).

Nice to have

• Experience with cloud providers (AWS, Azure, GCP).
• Knowledge of application languages such as Java, Golang, Rust, or C++.
• ITIL Foundation or SRE/DevOps certifications.
• Experience with tools like Splunk, New Relic, Grafana, or PagerDuty.

Culture & Benefits

• Inclusive culture with active Employee Resource Groups (ERGs).
• Flexible work environment with options for remote work near company hubs.
• Commitment to professional growth and continuous improvement.
• Comprehensive benefits package and performance-based annual bonus.