Loss Mitigation Coordinator (Finance)

TL;DR

Loss Mitigation Coordinator (Finance): Reviewing and analyzing borrower paperwork for loss mitigation applications with an accent on regulatory compliance and document verification. Focus on ensuring timely processing according to CFPB and investor guidelines to mitigate monetary and regulatory risk.

Location: Onsite in Irving, TX, US

Company

hirify.global is a stable and financially strong organization providing banking, securities, and private wealth management services.

What you will do

• Review borrower paperwork for Loss Mitigation assistance applications to determine completeness and adequacy for underwriter review.
• Identify missing documentation and issue official acknowledgement or missing-item letters.
• Maintain strict adherence to timelines required by the CFPB, OCC, and investors (GSE, HUD, VA, USDA, and FDIC).
• Manage 20-30 inbound and outbound calls daily with customers and third parties to discuss loan status and required documents.
• Extract data from government sites (FHA, FNMA, FHLMC, VA, HUD) and process incoming mail and faxes.
• Order credit reports and input data into internal systems.

Requirements

• Bachelor's degree with 1 year of mortgage experience OR GED/High School Diploma with 4+ years of Mortgage Servicing or Lending experience.
• Must be based in Irving, TX.
• Strong working knowledge of Fiserv system and proficiency in Microsoft Word and Excel.
• Ability to understand and calculate income, expenses, and P&L statements.
• General understanding of basic accounting principles and department operating procedures.
• Strong interpersonal, verbal, and written communication skills with professional telephone etiquette.

Culture & Benefits

• Collaborative and transparent team environment focused on mutual respect and celebrating wins.
• Excellent training and development programs to support long-term career growth.
• Stable and financially secure organizational environment.
• Equal opportunity employer committed to diversity and inclusion.