Trainer, Clinical Operations (Healthcare)

TL;DR

Trainer, Clinical Operations (Healthcare): Designing and implementing comprehensive training programs for pharmacy staff with an accent on specialty pharmacy workflows, regulatory compliance, and adult learning principles. Focus on creating engaging educational content, facilitating onboarding, and evaluating training effectiveness to ensure clinical excellence.

Location: Must be based in Pittsburgh, PA

Company

A healthcare technology company backed by prominent investors, dedicated to improving specialty pharmacy access and patient care through innovative solutions.

What you will do

• Design and implement a strategic training framework aligned with organizational goals.
• Develop comprehensive curricula for specialty pharmacy workflows, including dispensing and prior authorization.
• Facilitate onboarding sessions for new hires and provide coaching for existing staff.
• Create engaging training content using various formats like e-learning modules and workshops.
• Regularly update training materials to reflect industry practices and regulatory changes.
• Implement assessment tools to measure training effectiveness and trainee performance.

Requirements

• 5+ years of experience as a trainer or educator in a healthcare or pharmaceutical setting.
• Strong understanding of pharmacy workflow, clinical guidelines, and regulatory requirements.
• Proven experience in curriculum development and instructional design.
• Proficiency with e-learning tools and platforms.
• Excellent presentation and facilitation skills.
• Ability to work independently and collaboratively in a fast-paced environment.

Nice to have

• Certification in training or education (e.g., ATD, CPT).
• Specific experience in specialty pharmacy operations.

Culture & Benefits

• Comprehensive healthcare, vision, and dental benefits.
• Generous parental leave policy.
• Paid time off.
• Competitive salary and equity stake.
• Collaborative culture that values open communication and continuous learning.