Operational Risk Manager (Fintech)

TL;DR

Operational Risk Manager (Fintech): Leading resilience assurance and crisis management sub-programs within the Governance & Controls Assurance team with an accent on designing physical and technical resilience controls. Focus on maturing operational risk frameworks, ensuring regulatory compliance, and leveraging AI/automation to enhance risk mitigation and reporting.

Location: Must be based in Seattle, WA (Hybrid: 3 days/week in-office)

Salary: $128,000–$160,000

Company

hirify.global is a global financial services company dedicated to providing secure and reliable money transfer solutions that transcend borders.

What you will do

• Lead Resilience Assurance and Crisis Management sub-programs across the enterprise.
• Design and test controls for physical and technical resilience.
• Perform operational risk identification and assessments within business units.
• Coordinate table-top exercises and manage remediation of identified risks.
• Develop risk metrics and control indicators to ensure alignment with risk appetite.
• Leverage AI and automation tools to maximize efficiency in tracking and reporting.

Requirements

• 5+ years of experience in Operational Risk, including Crisis Management.
• Experience maturing controls within a large, customer-focused financial services organization.
• Knowledge of industry-standard resilience frameworks such as EU DORA and ISO27001.
• Proven ability to manage stakeholders through organizational change and maturation.
• Must be based in Seattle, WA and able to work in-office at least 50% of the time.
• Strong communication skills to report risks and decisions to senior management.

Nice to have

• Vendor management experience.
• Multi-site operational experience.

Culture & Benefits

• Comprehensive health, dental, and vision insurance.
• 401k plan with company matching.
• Employee Stock Purchase Plan (ESPP) and equity participation.
• Flexible paid time off and various leave programs (parental, medical, family care).
• Mental health and family-forming benefits.
• Collaborative, innovation-driven work culture with intentional in-person connection.