Associate, Payroll Operations (Fintech)

TL;DR

Associate, Payroll Operations (Fintech): Managing complex payroll transactions and participant eligibility within a high-growth fintech platform with an accent on data integrity and regulatory compliance. Focus on resolving high-priority operational issues, optimizing internal processes, and ensuring seamless client outcomes within ERISA frameworks.

Location: Must be based in or able to commute to New York, NY; Austin, TX; King of Prussia, PA; or Scottsdale, AZ (Hybrid)

Salary: $60,000–$72,000

Company

hirify.global is a fintech company powering the savings economy through retirement, education, and healthcare savings solutions for over 350,000 businesses.

What you will do

• Identify, investigate, and resolve complex payroll, deferral, and eligibility discrepancies.
• Exercise independent judgment to triage and prioritize high-volume operational tasks.
• Collaborate with internal and external stakeholders to ensure data accuracy and compliance.
• Develop and maintain knowledge bases while recommending process improvements.
• Monitor workload volume and ensure timely remediation of high-priority issues.
• Contribute operational insights to support platform enhancements and procedural efficiencies.

Requirements

• Bachelor’s degree or equivalent combination of education and experience.
• Minimum 1 year of experience in Financial Services, Operations, or SaaS.
• Strong proficiency in Excel (pivot tables, VLOOKUPs).
• Exceptional analytical skills with high attention to detail.
• Ability to work autonomously in a startup environment while adhering to regulatory frameworks.
• Strong verbal and written communication skills for documentation and escalation.

Nice to have

• Experience with payroll systems.
• Proficiency with JIRA.
• Knowledge of ERISA-governed processes or regulated operational environments.

Culture & Benefits

• Comprehensive health benefits and employee wellbeing programs.
• Competitive 401(k) plan.
• Hybrid work model with collaborative office environments.
• Generous time off policies.
• Opportunity to work in a high-growth, innovative fintech startup.

Hiring process

• 1-2 introductory conversations.
• Skills or experience-based assessment.
• Virtual or in-person interview panel.
• Reference check with current or former manager and a peer.