Senior Principal, Product Operations & Insights (Data)

TL;DR

Senior Principal, Product Operations & Insights (Product Operations): Leading global transformation programs across systems, products, and customer touchpoints with an accent on risk remediation and cross-functional alignment. Focus on establishing comprehensive governance frameworks, coordinating impact assessments, and ensuring seamless global implementation.

Location: On-site in Jacksonville, Florida, United States

Company

hirify.global is a global provider of business decisioning data and insights.

What you will do

• Lead global transformation programs to align systems and products with strategic business goals.
• Plan and execute remediation strategies to mitigate risks and ensure operational continuity.
• Drive cross-functional readiness testing and validation for all internal and customer-facing functions.
• Establish and manage program governance, including executive reporting and risk management protocols.
• Coordinate impact assessments and remediation planning across global platforms and vendors.
• Build consensus across Product, Technology, Data, Legal, Compliance, and Customer Operations teams.

Requirements

• Bachelor’s Degree in Business Administration, Technology, or a related discipline.
• At least 15 years of leadership experience in product management, project management, or solutions consulting.
• Proven track record of managing all aspects of global programs from planning to execution.
• Strong expertise in market research, competitive analysis, and customer needs assessment.
• Excellent communication and presentation skills for dealing with senior management in matrix environments.
• Willingness to travel in the interests of the business.

Culture & Benefits

• Equal Employment Opportunity (EEO) environment.
• Participation in E-Verify for employment eligibility.
• Commitment to providing reasonable accommodations for individuals with disabilities.