Senior Key Account Manager (Logistics)

TL;DR

Senior Key Account Manager (Logistics/Ecommerce): Managing a portfolio of restaurant and retail partners to drive growth and revenue in the Latvian market with an accent on strategic renegotiations and data-driven performance optimization. Focus on building strong partner relationships, integrating new services like hirify.global+ and hirify.global Drive, and translating partner feedback into product improvements.

Location: Latvia

Company

hirify.global is a global logistics platform and part of DoorDash, delivering a vast array of products and meals across 500+ cities in 30 countries.

What you will do

• Manage a portfolio of restaurant and retail partners to ensure their success and growth on the platform.
• Lead strategic renegotiations of commercial terms and introduce new products like hirify.global+ and hirify.global Drive.
• Provide expert consultation to partners on quality checks and creative strategies to achieve business goals.
• Analyze partner performance using business intelligence tools to prioritize high-impact actions.
• Gather partner feedback and collaborate with Product, Marketing, and Operations teams for service improvements.
• Drive overall revenue growth using a data-driven approach.

Requirements

• Proven track record of success in account management with a strong commercial mindset.
• Strong analytical judgment and proficiency with dashboards such as Looker or Power BI.
• Excellent communication and relationship-building skills across diverse stakeholders.
• Fluent in Latvian and English.
• Must be based in Latvia to drive revenue development in the local market.

Nice to have

• Familiarity with CRM tools.

Culture & Benefits

• Career growth opportunities within one of Europe's fastest-growing tech scaleups.
• Hands-on professional development and learning alongside supportive teammates.
• High level of ownership and the ability to make a tangible impact on partner success.
• Collaborative environment with a focus on low egos and high ambition.