Lead Account Manager (SaaS)

TL;DR

Lead Account Manager (SaaS): Leading and mentoring an Account Management team to drive revenue growth and client retention within the web scraping and data infrastructure market with an accent on enterprise B2B relations. Focus on managing executive-level relationships, optimizing internal operational processes, and strategic account planning.

Location: Hybrid (3 office days / 2 WFH) in Vilnius or Warsaw, with Work From Anywhere (WFA) options

Company

hirify.global develops cutting-edge web data gathering solutions for thousands of global businesses, including Fortune 500 companies.

What you will do

• Lead, develop, and mentor an Account Management team, fostering a high-performance, goal-oriented culture.
• Drive revenue growth by ensuring flawless client retention and aggressive portfolio expansion.
• Manage executive-level client relationships and lead high-stakes negotiations to unlock value.
• Oversee strategic account planning, including commercial structuring and legal compliance.
• Optimize internal processes to identify and remove operational bottlenecks.
• Personally manage a small portfolio of strategic accounts to stay connected with industry trends.

Requirements

• Proven experience in enterprise B2B account management with metric-backed ownership over retention and expansion revenue.
• Demonstrated history of leading, coaching, and managing the performance of account managers.
• Experience navigating complex enterprise procurement, compliance, and legal cycles.
• Strong familiarity with CRM systems, specifically Salesforce.
• Experience in SaaS, infrastructure, data, or AI industries.
• Technical understanding of APIs, scraping, proxies, or enterprise infrastructure.

Nice to have

• Experience with strategic QBRs and account planning.
• Familiarity with AI tooling and workflow optimization.

Culture & Benefits

• Hybrid work model (3 office days / 2 WFH) and WFA options.
• Comprehensive health support: private insurance, 24/7 gym, and psychotherapist sessions.
• Professional growth via vast internal/external learning resources and knowledge-sharing guilds.
• Yearly workation, team-building budgets, and inclusive family-related time-off policies.
• Modern office perks in Cyber City and the latest tech stack.