Account Manager (Russian-speaker)

TL;DR

Account Manager (Russian-speaker) (iGaming): Managing partner accounts for hirify.global by providing timely support, resolving account issues, and driving growth through data-informed recommendations and tailored promotional campaigns. Focus on analyzing betting volumes and user engagement to increase GGR, retention, and partner satisfaction while coordinating internal execution and pitching new titles to casino partners.

Location: EMEA

Company

hirify.global is an iGaming crash game provider helping gambling businesses streamline operations and improve player experience.

What you will do

• Communicate with partners: provide support, answer inquiries, resolve account-related issues, and assist with product updates and promotions.
• Monitor partner activity and use data on betting volumes, game engagement, and user behavior to propose personalized solutions.
• Identify new business opportunities with existing partners and drive additional revenue.
• Develop and implement tailored promotional campaigns to increase GGR, retention, and partner satisfaction.
• Coordinate with internal teams as the key point of contact for partner interests and ensure smooth execution.
• Represent hirify.global at industry events and pitch upcoming releases to secure prime positioning in casino lobbies.

Requirements

• Minimum 2 years of Account Manager experience in iGaming or gambling (casino games provider experience is a plus).
• Strong understanding of the iGaming market and industry trends.
• Experience analyzing data to make decisions and suggest improvements; BI tools familiarity is a plus.
• Hands-on experience with CRM platforms (e.g., Hubspot) and project management tools (e.g., Jira, Confluence).
• Fluent Russian and excellent English.
• Availability to travel for business trips and industry events as needed.

Culture & Benefits

• Remote work plus 21 working days of vacation and 5 personal days per year.
• Wellness program: medical compensation, paid sick leaves, sports compensation, and well-being webinars/workshops.
• Professional development: English speaking club, language learning bonus €150/month, and 80% paid professional training; provided tech equipment.
• Additional perks: €150 for workplace setup, bonuses for significant events, and offline/online company parties and team buildings.

Hiring process

• Application review (15–30 minutes) and feedback after recruitment screening.
• Preliminary call (30–60 minutes) and a hard skills interview (60–90 minutes).
• Reference checks (1–3 business days) and offer presentation (30–45 minutes).