Product Owner I (Salesforce)

TL;DR

Product Owner I (Salesforce): Supporting Salesforce platforms and related capabilities to deliver scalable, customer-focused solutions with an accent on translating business priorities into technical requirements. Focus on managing the product backlog across Sales, Service, and Experience Clouds, coordinating releases, and optimizing operational workflows.

Location: Remote (Must be based in the USA)

Salary: $70,000 - $95,000

Company

A non-profit social enterprise that supports the educational, economic, and social inclusion of immigrants, refugees, and international students.

What you will do

• Translate business requirements into a prioritized Salesforce product roadmap aligned with organizational goals.
• Maintain and execute the product backlog, creating detailed user stories and acceptance criteria for enhancements and defects.
• Collaborate with Salesforce developers, administrators, architects, and QA teams to coordinate releases.
• Facilitate stakeholder workshops, backlog grooming sessions, sprint planning, and UAT activities.
• Evaluate technical feasibility and recommend scalable workflow improvements for Salesforce operations.
• Monitor in-flight initiatives and provide regular status updates on risks and dependencies.

Requirements

• Bachelor’s degree in Business, Information Systems, Computer Science, or equivalent experience.
• 5+ years of experience as a Product Owner or Business Analyst supporting enterprise platforms.
• Hands-on experience with Salesforce (Sales Cloud, Service Cloud, Experience Cloud).
• Strong understanding of Salesforce reporting, flows, and integrations.
• Proficiency in Agile/Scrum environments and experience with Jira and Confluence.
• Must be based in the USA.

Nice to have

• Salesforce certifications (Admin, Business Analyst, Product Owner).
• Experience with eCommerce or customer portal solutions on Salesforce.
• Familiarity with APIs, middleware, and data migration projects.

Culture & Benefits

• Remote work options and flexible scheduling for work-life harmony.
• Comprehensive wellness programs and generous time-off policies.
• Investment in professional growth through training programs and tuition reimbursement.
• Inclusive, mission-driven culture focused on social impact and global education.
• Collaborative environment with employee-led resource groups and diversity initiatives.