Renewals Leader (AI)

TL;DR

Renewals Leader (AI): Building and scaling the renewals function for consumption-based AI systems with an accent on protecting and growing recurring revenue. Focus on developing operational playbooks, implementing rigorous forecasting, and managing customer commitments to ensure predictable growth.

Location: Hybrid (San Francisco, CA or New York City, NY). Must be in office at least 25% of the time.

Salary: $260,000 - $315,000 USD (OTE)

Company

hirify.global is a public benefit corporation dedicated to creating reliable, interpretable, and steerable AI systems that are safe and beneficial for society.

What you will do

• Build and lead the renewals team, including hiring and developing Renewals Managers.
• Own renewal bookings, gross/net retention, and forecast accuracy.
• Define a scalable operating model and playbooks adapted for consumption-based revenue.
• Drive accurate weekly and monthly renewal forecasting based on usage data and health signals.
• Partner with Sales and Customer Success to convert adoption depth into expanded commitments.
• Collaborate with Deal Desk, Finance, and Strategy & Operations on pricing, terms, and alignment.

Requirements

• 8–12+ years of experience in SaaS, PaaS, or consumption-led businesses.
• 3–5+ years of people management experience leading renewals or commercial teams.
• Proven track record of exceeding retention targets in complex enterprise deal cycles.
• Strong analytical mindset with expertise in pipeline management and evidence-based forecasting.
• Ability to influence cross-functional stakeholders across Sales, Finance, and Customer Success.
• Bachelor's degree or equivalent professional experience.

Nice to have

• Direct experience with usage-based pricing models and their retention dynamics.
• Background in AI, cloud, or developer-platform businesses.
• Experience building a renewals function from the ground up.
• Experience operating across multiple regions and markets.

Culture & Benefits

• Competitive compensation and benefits, including optional equity donation matching.
• Generous vacation and parental leave.
• Flexible working hours and collaborative office spaces.
• Opportunity to work in a research-driven environment focused on high-impact AI safety.
• Visa sponsorship availability for eligible candidates.