Enterprise Workday Administrator

TL;DR

Enterprise Workday Administrator (Workday): Own and configure the Workday platform, driving tenant setup, releases, enhancements, and documentation with an accent on tier-3 troubleshooting, security/access control, and cross-functional change management. Focus on leading Workday go-live readiness and ongoing operational excellence while partnering with HR, Finance, and IS to optimize integrations, reporting, and adoption at scale.

Location: Remote within the state of Texas (Dallas, TX, USA)

Salary: $116,000 annually (fixed rate)

Company

Mission-driven support services organization focused on person-centered care for people with intellectual and developmental disabilities.

What you will do

• Manage Workday tenant configuration, business processes, and system settings.
• Lead Workday updates, releases, and system enhancements; evaluate and implement new Workday features.
• Provide tier-3 escalation support for complex Workday issues and manage ticket queues.
• Train and enable tier-1 and tier-2 support teams; maintain system documentation and training materials.
• Run Workday change control with HR, Finance, and IS stakeholders; communicate updates, secure approvals, and implement changes.
• Manage vendor relationships and third-party support; oversee integrations, reporting, and system security.

Requirements

• Work authorization: Must be legally authorized to work in the United States on a permanent basis; no visa sponsorship.
• 7+ years of hands-on Workday administration (tenant management, business processes, security roles/access control, integrations, reporting, and release management).
• Proficiency in tier-3 support, troubleshooting, report building, and system documentation.
• Experience with cloud platforms, enterprise integrations (EIB, Core Connect, APIs, Workday Studio), and Microsoft Office 365.
• Experience with data reporting/analytics tools (e.g., Prism, calculated fields, dashboards).
• Bachelor’s degree in Information Systems/IT/Computer Science or equivalent experience.

Nice to have

• Workday certifications (HCM, Finance, Security) and/or additional Workday security/reporting certifications; CompTIA A+ or other IT certifications.
• Experience with identity and access management and IT security best practices.
• Experience managing third-party integrations, application administration, and leading committees.

Culture & Benefits

• Remote work within Texas with standard hours typically 8 AM–5 PM CST and flexibility; occasional after-hours/weekend work.
• 401(k) with up to 3% employer match after one year; PTO increasing with tenure plus paid sick leave and PTO donation options.
• Medical, dental, and vision coverage (including dental for domestic partners), pet insurance, supplemental insurance options, and FSA/HSA.
• 100% company-paid long-term disability and life insurance; national brand discounts and employee assistance program.
• Training with vendors and a dedicated training budget; support for pursuing Workday certifications.
• Some travel expected (e.g., annual Workday Conference) and internal job mobility across multiple states.

Hiring process

• Review and screening based on Workday administration experience and requirements.
• Interviews to assess Workday configuration/security, tier-3 troubleshooting, and change management experience.
• Final evaluation focused on cross-functional collaboration and ability to support integrations, reporting, and go-lives.