Head of Account Management (CEE)

TL;DR

Head of Account Management (CEE): Leading and scaling the international Account Management organization for a used car parts marketplace with an accent on supplier engagement and retention. Focus on building scalable engagement models, implementing supplier lifecycle strategies, and developing high-performing teams.

Location: Hybrid (Warsaw, Poland)

Company

hirify.global is a fast-scaling e-commerce platform transforming the European used car parts market through a marketplace, SaaS, and logistics solution.

What you will do

• Lead and scale the international Account Management organization, taking ownership of the existing business portfolio.
• Ensure high engagement, retention, and growth of suppliers across multiple international markets.
• Collaborate with Product, Support, Sales, and Shipping stakeholders to ensure personalized and on-brand communications.
• Design and implement a scalable scrapyard engagement model to optimize headcount growth.
• Develop the supplier lifecycle strategy in coordination with Sales Ops and Product Marketing.
• Manage, grow, and develop a team of Account Managers.

Requirements

• 5+ years of experience in Account Management or Customer Success.
• 3+ years of people management experience in a fast-paced environment.
• Must be based in Warsaw (Hybrid).
• Fluent in English.
• Proven experience managing and expanding a business portfolio through a team.
• Excellent stakeholder management and cross-functional communication skills.

Nice to have

• Strong background in marketplaces or SaaS.

Culture & Benefits

• B2B Contract.
• Employee stock option plan (ESOP).
• Learning budget for personal and professional growth.
• Multisport card.
• Flat organizational structure with a real opportunity to shape the company's strategy.
• Flexible working hours with remote work opportunities.