Credentialing & Enrollment Associate (Healthcare)

TL;DR

Credentialing & Enrollment Associate (Healthcare): Streamlining the path for providers to start seeing patients by managing credentialing and enrollment processes with an accent on operational scaling and payer implementations. Focus on optimizing enrollment workflows, collaborating with cross-functional teams, and ensuring accurate documentation.

Location: Remote (Must be based in the United States; not hiring in Hawaii, California, or Washington)

Salary: $60,690 – $67,830

Company

hirify.global is a remote-first company dedicated to making mental health care more accessible and reducing stigma through evidence-based, compassionate care.

What you will do

• Manage the credentialing and enrollment process for providers to ensure timely patient access.
• Scope enrollment requirements for new payer implementations.
• Develop, document, and optimize operational processes into easy-to-understand guides.
• Collaborate with Account Delivery and Provider Success teams for payer launches.
• Support and educate other associates on new processes and payer requirements.

Requirements

• 2+ years of experience in healthcare settings, specifically with health insurance plans, networks, or CVOs.
• Proven ability to work cross-functionally across different teams.
• Experience in creating and optimizing process documentation.
• Proficiency in Excel, Google Sheets, Salesforce, and Zendesk.
• Must be based in the United States (excluding HI, CA, and WA).

Nice to have

• Experience in a fast-paced startup or large healthcare system.
• Background enrolling providers with regional or national behavioral health payers.
• Familiarity with CAQH, NPPES, CMS, and NCQA requirements.
• Experience working with a Credentials Verification Organization (CVO).

Culture & Benefits

• 100% remote work environment with a focus on work-life balance.
• Comprehensive health benefits including medical, dental, vision, life, disability, and FSA/HSA.
• 401(k) retirement plan.
• Generous time-off including two company-wide shutdown weeks per year.
• Paid parental leave and an Employee Assistance Program (EAP).
• Home office and wellness stipends, plus quarterly department stipends for team building.