Senior Staff CXO Strategic Program Manager (Fintech)

TL;DR

Senior Staff CXO Strategic Program Manager (Fintech): Orchestrating leadership alignment and translating collective vision into global execution for the CXO Leadership Team with an accent on strategic planning and operational governance. Focus on breaking down departmental silos, driving cross-functional priorities, and optimizing global CX and Operations efficiency.

Location: Remote-eligible or onsite in San Jose, CA or Draper, UT. Must be based in the United States.

Salary: $128,900 – $189,900 USD (depending on geographic zone)

Company

hirify.global is a fintech company creating the future of financial automation to empower businesses of all sizes by replacing outdated financial processes with innovative tools.

What you will do

• Partner with the SVP of CXO to facilitate long-term strategic planning and ensure the team's roadmap is clear and impactful.
• Synthesize diverse departmental viewpoints into unified strategic decisions and ruthlessly prioritize high-leverage initiatives.
• Cross-functionally lead critical, ambiguous, and high-priority initiatives spanning multiple CXO portfolios.
• Design and facilitate high-stakes discussions, agendas, and accountability metrics for leadership meetings and strategic offsites.
• Oversee the collective quarterly and annual goal-setting process (OKRs/KPIs) to align department targets with corporate objectives.
• Drive narrative-building for Monthly and Quarterly Business Reviews (MBRs/QBRs) for executive and board presentations.

Requirements

• 8–12+ years of professional experience in Management Consulting, Business Operations (BizOps), Corporate Strategy, or senior program management.
• Must be based in the United States.
• Experience navigating complex transformations and driving alignment among senior executives in high-growth global organizations.
• Proven ability to run strategic planning frameworks and make high-stakes prioritization trade-offs.
• Ability to analyze core CX metrics (NPS, CSAT, SLA, Cost-to-Serve) and extract executive-level narratives.
• Exceptional emotional intelligence and political savvy to align VPs and Directors without direct reporting authority.

Nice to have

• Prior exposure to Customer Experience, Customer Success, or Supply Chain in scaled operational environments.

Culture & Benefits

• 100% paid employee health, dental, and vision plans (HMO, PPO, or HDHP).
• Comprehensive financial security with 401(k), HSA, FSA accounts, and Life/Disability insurance.
• Flexible time off, 11+ observed holidays, and dedicated wellness days.
• Employee Stock Purchase Program with employee discounts.
• Inclusive, vision-driven environment that values purpose, drive, and curiosity.