IT Field Systems Engineer (Aviation)

TL;DR

IT Field Systems Engineer (Aviation): Providing critical IT infrastructure support and hardware management for a global aviation leader with an accent on on-site installations, hardware moves, and complex troubleshooting. Focus on maintaining high-traffic airport terminal systems, managing IMAC processes, and ensuring operational stability in secure environments.

Location: Onsite in Los Angeles, CA

Salary: $60,300

Company

hirify.global is a staffing firm providing technical talent for a major global aviation leader.

What you will do

• Manage the installation, movement, adding, and changing (IMAC) of IT hardware and infrastructure.
• Diagnose and resolve complex software and hardware errors across corporate offices and airport terminals.
• Provide rapid-response technical assistance and on-site support during field visits and dispatches.
• Create detailed service reports and document workaround procedures for technical solutions.
• Build and maintain professional relationships with internal end-users and customers.

Requirements

• Proven experience in IT field engineering or operational support.
• Ability to collect and analyze performance data to provide proactive technical assistance.
• Must be physically comfortable using a ladder for hardware access.
• Ability to obtain a SIDA (Security Identification Display Area) badge for secure airport access.
• Willingness to travel up to 20% as required for site support.

Nice to have

• Previous experience in aviation, logistics, or large-scale campus environments.
• Ability to align complex workflows with strict operational schedules.

Culture & Benefits

• Major medical, dental, and vision insurance (for assignments 13+ weeks).
• 401k plan availability.
• Statutory sick pay where required.
• Inclusive work environment with reasonable accommodations for disabilities.