Senior Customer Advocacy Marketing Manager (Cybersecurity)
Мэтч & Сопровод
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Описание вакансии
TL;DR
Senior Customer Advocacy Marketing Manager (Cybersecurity): Building a scalable advocacy framework and a pipeline of client success stories to enhance brand reputation with an accent on executive-level relationship management. Focus on designing high-impact case studies, driving third-party review collection on platforms like G2, and integrating customer evidence into broader demand generation strategies.
Location: Boston, MA (Hybrid: Must work from the office at least 3 days per week)
Salary: $149,000–$209,000
Company
is the world’s most advanced and largest intelligence company specializing in cyber threat intelligence.
What you will do
- Identify and nurture customer advocates to produce high-impact case studies and testimonials.
- Develop creative formats for spotlighting client stories, including video, social media, and digital events.
- Drive review collection on third-party platforms such as Gartner Peer Insights and G2.
- Collaborate with Sales, Legal, and Customer Success to integrate advocacy commitments into contracts and strategies.
- Manage external vendors and agencies to ensure timely delivery of high-quality advocacy assets.
- Track and maintain metrics regarding prominent clients, such as those in the Fortune 500 and Global 2000.
Requirements
- 5+ years of marketing experience focused on customer advocacy, product marketing, or brand storytelling.
- Proven track record in managing executive-level client relationships.
- Strong storytelling, program management, and presentation skills.
- Ability to influence and collaborate cross-functionally with Sales, Legal, and Executive leadership.
- Must be based in or able to work from Boston, MA (hybrid).
Nice to have
- Familiarity with the cybersecurity industry.
Culture & Benefits
- Diverse and inclusive environment with employees representing over 40 nationalities.
- Comprehensive benefits package including medical, dental, vision, and life insurance.
- Financial perks such as 401K, equity, and incentive compensation.
- Culture based on high standards, ethical action, and inclusion.
Hiring process
- Mandatory final-round interview via in-person meeting or live video conference with the hiring manager.
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