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4 дня назад

Partner Success Specialist (Sports Tech)

Формат работы
hybrid
Тип работы
fulltime
Грейд
middle
Английский
b2
Страна
Germany
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR

Partner Success Specialist (Sports Tech): Managing relationships with sports clubs in the Central European market to drive platform engagement and revenue with an accent on key account management and partner onboarding. Focus on reducing partner churn, conducting business reviews, and performing on-site visits across Germany.

Location: Based in Germany (requires up to 15% travel for face-to-face meetings)

Company

The world's largest racket sports app, facilitating court bookings, player connections, and community engagement through sports digitalization.

What you will do

  • Build and maintain long-term relationships with top partner clubs through proactive communication and business reviews.
  • Conduct face-to-face meetings and visit partner clubs across Germany (up to 15% travel).
  • Onboard new partner clubs by providing necessary tools and information.
  • Execute demo calls with new prospects to drive growth.
  • Analyze needs of inactive partners and implement reactivation plans to reduce churn.
  • Improve operational performance of clubs to increase service quality and revenue.

Requirements

  • 2-4 years of experience in Key Account Management, Sales, or Customer Success roles.
  • Native or fluent proficiency in German.
  • Professional business fluency in English.
  • Expertise in Excel or Google Sheets.
  • Strong negotiation and interpersonal communication skills.
  • Ability to work in a fast-paced, high-growth organization.

Nice to have

  • Experience in the padel industry.
  • Experience working with Hubspot.
  • Passion for racket sports.

Culture & Benefits

  • Budget for personal training.
  • Generous time off: country-based holidays, birthday off, and Wellness days in August.
  • Additional day off for every year of tenure.
  • Reduced summer work schedule (7h/day in July and August).
  • Company-provided language classes.
  • Brand perks and sponsorship agreement benefits.

Hiring process

  • Technical Interview with the Hiring Manager.
  • People Interview focused on cultural fit and offer conditions.
  • Final Interview with the VP of New Markets.

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