Senior Commercial Trainer (SaaS)

TL;DR

Senior Commercial Trainer (SaaS): Facilitating onboarding and ongoing capability development for commercial teams in London and APAC with an accent on high-impact training experiences and Voice of the Customer (VoC) insights. Focus on delivering blended learning curricula, conducting needs assessments, and translating regional skill gaps into actionable training improvements.

Location: Onsite in London, United Kingdom. Must be authorized to work in the UK without visa sponsorship now or in the future.

Company

hirify.global is a values-driven financial data company, a subsidiary of Morningstar, focused on providing comprehensive private market data and analytics.

What you will do

• Facilitate onboarding and continuous training programs for new and tenured commercial employees.
• Deliver high-quality, engaging training aligned with adult learning best practices across London and APAC regions.
• Capture the Voice of the Customer (VoC) through needs assessments and shadowing to identify regional skill gaps.
• Manage multi-session cohort-based programs and track effectiveness using learner engagement and outcome metrics.
• Collaborate with Instructional Designers and Program Managers to iteratively update training assets and materials.
• Partner with local leaders to align upskilling priorities with regional business needs and performance expectations.

Requirements

• Bachelor’s degree.
• 5+ years of experience as a SaaS Sales, Engagement, or Support Training Specialist (6+ years for mixed industry backgrounds).
• Proven experience delivering training and coaching to technical and non-technical professionals on a global scale.
• Proficiency with Learning Management Systems (LMS) and executing blended learning curricula.
• Must be authorized to work in the United Kingdom without the need for visa sponsorship now or in the future.
• Strong project management skills and proficiency with Microsoft Office suite.

Nice to have

• Prior experience working with Salesforce or similar CRM systems.

Culture & Benefits

• Comprehensive health package including private medical, dental, and medical wellness incentives.
• Financial security with a 10% pension contribution, income protection, and shared ownership employee stock program.
• Paid sabbatical program after four years of service and education subsidies.
• Minimum 25 days annual leave plus dedicated volunteer days.
• Strong team culture with quarterly building events and employee resource groups.