Systems Engineer (Embedded Solutions)

TL;DR

Systems Engineer (Embedded Solutions): Designing, integrating, and troubleshooting complex access control systems with an accent on system-level diagnosis and cross-functional collaboration. Focus on isolating root causes across hardware, firmware, and software domains and validating fixes in real-world deployments.

Location: Onsite in Berlin, CT or New Haven, CT

Company

Global leader in access solutions providing security and safety products across more than 70 countries.

What you will do

• Perform deep technical diagnosis of system-level failures at customer sites to identify root causes.
• Reproduce customer-reported issues in-house and design structured test scenarios to validate fixes.
• Lead the integration of multi-component systems, including controllers, readers, hubs, and sensors.
• Act as a technical bridge between global hardware/firmware engineers and local product and support teams.
• Analyze complex failures spanning hardware, firmware, software, and mechanical domains.

Requirements

• Master’s Degree in Electrical Engineering, Computer Engineering, or a related technical field.
• Strong expertise in one of: electronics design (PCB, schematics), firmware development (C/C++, RTOS), or software development (Python, SQL).
• Experience debugging and integrating across the hardware–firmware–application software boundary.
• Working knowledge of wired protocols (TCP/IP, RS-485) and wireless technologies (Wi-Fi, Zigbee, BLE, or NFC).
• Must be based in or able to work onsite in Berlin, CT or New Haven, CT.
• Willingness and ability to travel to customer sites as needed.

Nice to have

• Knowledge of cybersecurity frameworks such as NIST.
• Prior experience in the Physical Access Control Systems (PACS) industry.
• Familiarity with access control protocols like OSDP and Wiegand.
• Experience collaborating with globally distributed engineering teams.

Culture & Benefits

• Competitive compensation package including an annual bonus.
• Matching 401k and multiple healthcare options.
• Tuition reimbursement and continuous professional development opportunities.
• Generous holiday schedule and paid time off.
• Employee pricing on company products and travel/entertainment discounts.