Senior Manager, UX Product Design (B2B SaaS)
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TL;DR
Senior Manager, UX Product Design (B2B SaaS): Establishing and leading the UX strategy and design processes for the Tally loyalty platform with an accent on scalable workflows and enterprise-level user experiences. Focus on building a user-centered culture from the ground up, designing complex multi-step B2B workflows, and integrating AI-driven research tools.
Location: Hybrid in Minneapolis, MN (3 days in-office). Must be legally authorized to work in the US without sponsorship.
Salary: $100,000 - $160,000 per year
Company
is a loyalty partner providing end-to-end solutions through its Tally platform to help brands humanize customer interactions and drive long-term growth.
What you will do
- Define and execute the product UX vision and strategy aligned with business goals.
- Build and operationalize a scalable UX design process and repeatable workflows from the ground up.
- Develop a comprehensive UX roadmap and integrate it with product development cycles.
- Collaborate with product, engineering, and marketing leads to influence overall business strategy.
- Advocate for UX principles and present research findings to executive leadership.
- Lead the exploration of new tools and methodologies to enhance research and design capabilities.
Requirements
- Bachelor’s degree and 7+ years of experience in UX design overseeing complex projects.
- Must be legally authorized to work in the US without sponsorship (e.g., no H1B, TN, OPT).
- Demonstrated experience designing complex B2B SaaS or enterprise software with data-rich workflows.
- Expertise in Figma and a deep understanding of design systems and best practices.
- Competency in using Claude or other AI tools for UX and UI research and optimization.
- Proven ability to influence product strategy and executive decision-making through data-informed design.
Nice to have
- Experience serving as the first UX hire in a startup or high-growth technology company.
- Background in marketing technology or customer engagement platforms.
- Experience integrating AI-assisted experiences or conversational interfaces into digital products.
Culture & Benefits
- Hybrid work model with three in-office days per week in Minneapolis' North Loop.
- Comprehensive medical, dental, and vision coverage.
- Paid time off, paid holidays, and paid parental leave.
- Retirement savings plans.
- Opportunity to be the first dedicated UX hire for a core product, shaping the design culture.
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