Computer Operator II

TL;DR

Computer Operator II: Monitoring and troubleshooting operating equipment and systems for lottery jurisdictions with an accent on 24/7 operational adherence and IT best practices. Focus on performing intermediate-level system diagnostics, network monitoring, and ensuring service availability across host systems and middleware.

Location: Warsaw, Poland (Onsite)

Company

hirify.global is a global leader in secure lottery technology, providing retail and digital solutions to governments and regulators worldwide.

What you will do

• Monitor and troubleshoot operating equipment and systems for multiple jurisdictions.
• Perform intermediate-level network monitoring and verify service availability.
• Detect, document, and escalate system anomalies according to established procedures.
• Troubleshoot host systems, middleware, and applications with minimal supervision.
• Maintain logical security through established tools and protocols.
• Provide 24/7 support to ensure adherence to operational checklists and policies.

Requirements

• Two-year technical college degree or comparable professional experience.
• 1-2 years of experience in a related IT operations field.
• Ability to navigate and execute basic commands in Unix, Linux, AIX, VMS, or DOS.
• Working knowledge of FTP/SFTP protocols and PC operating systems.
• Intermediate knowledge of Retailer POS and call center tools.
• Commitment to 24/7 operational availability and high service standards.

Culture & Benefits

• Opportunity to work with a global leader in the lottery industry.
• Commitment to a diverse, fair, and inclusive workplace culture.
• Structured environment with clear operational procedures and training.
• Focus on professional development and information security standards.