Service Supervisor (Engineering)

TL;DR

Service Supervisor (Engineering): Managing field service technicians and driving project execution for naval power technology with an accent on operational excellence and team leadership. Focus on coordinating complex service projects, ensuring safety and quality standards, and optimizing labor for the U.S. Navy and Coast Guard.

Location: Field / Seattle Service Center – SeaTac, WA. Must be a U.S. Citizen with no dual citizenship.

Salary: $95,761 – $143,640

Company

Leading marine defense contractor providing reliable power systems, parts, and aftermarket services to the U.S. Navy, Coast Guard, and allied maritime forces.

What you will do

• Plan and manage field service activities to optimize labor and meet customer schedules.
• Oversee multiple service jobs, aligning manpower, tooling, and logistics with project schedules.
• Lead, mentor, and coach field service technicians (Tech Reps) to ensure high-quality results.
• Collaborate with Project Managers and Quality Managers on large-scale service projects and documentation.
• Drive productivity improvements through process optimization and technical training.
• Maintain a strong safety culture and develop standard work documentation.

Requirements

• U.S. Citizenship is required; no dual citizenship allowed.
• Associate degree in Diesel Engine Technology or equivalent experience.
• Minimum 6 years of industry or military experience with medium-speed diesel engines.
• Strong organizational and project management skills.
• Ability and willingness to travel up to 25%.
• Proficiency in MS Office; ERP experience (Oracle, Salesforce) preferred.

Nice to have

• Bachelor’s degree.
• 4+ years experience as an FM Field Service Technician.
• 3+ years in a supervisory role within a service or field environment.
• Coursework in Project Management or Fundamentals of Supervision.

Culture & Benefits

• Comprehensive medical, dental, vision, life, and disability insurances.
• Robust 401(k) program with employer match.
• 100% tuition reimbursement for continued education.
• Performance-based annual bonus program.
• Paid time off, paid holidays, and paid parental leave.