Renewals Agent (Insurance)

TL;DR

Renewals Agent (Insurance): Handling insurance policy renewals and new business inquiries with an accent on customer relationship management and FCA compliance. Focus on retaining existing clients, closing sales, and providing professional service within a target-driven environment.

Location: Hybrid in Liverpool, UK. Applicants must have at least one year remaining on their Graduate or Post-Study Work visa; no sponsorship available.

Salary: £26,938 – £28,609 plus up to £2,000 performance bonus per annum.

Company

hirify.global is a national leader in specialist insurance with over 40 years of expertise and a workforce of over 1,700 people.

What you will do

• Quote and close new business enquiries.
• Build and maintain long-standing client relationships.
• Retain existing clients at renewal and manage policy amendments.
• Work towards individual and team sales targets.
• Adhere to strict FCA guidelines and data protection principles.
• Provide a professional service to promote the brand in a positive manner.

Requirements

• Clear and effective communication skills.
• Ability to build rapport with diverse clients of all ages and backgrounds.
• Strong literacy and numeracy skills.
• Excellent telephone manner and organizational skills.
• Valid work authorization: must have at least one year remaining on Graduate or Post-Study Work visa.

Culture & Benefits

• 35 days’ holiday (including bank holidays) with buy/sell options.
• Hybrid working options to support work-life balance.
• 24/7 mental health support and free counselling.
• Career development through leadership programs and internal fairs.
• Flexible benefits, including early access to salary via an internal platform.
• Recognition awards and social events.