Sr. Technical Program Manager, Professional Services - Communications, Media, Entertainment, & Gaming (Big Data)

TL;DR

Sr. Technical Program Manager, Professional Services - Communications, Media, Entertainment, & Gaming (Big Data): Delivering complex customer engagements and providing technical leadership to implementation teams with an accent on architectural decision-making and risk mitigation. Focus on guiding cross-functional teams through technical trade-offs and ensuring successful outcomes for CMEG clients.

Location: United States

Salary: $113,400 — $195,050 USD

Company

hirify.global is a data and AI company providing a unified Data Intelligence Platform to democratize data, analytics, and AI for over 10,000 organizations worldwide.

What you will do

• Lead the successful delivery of high-complexity customer engagements for the CMEG sector.
• Guide technical teams through critical architectural decisions and trade-off analysis.
• Proactively identify and mitigate technical risks and dependencies to maintain project timelines.
• Manage all program aspects, including scope, schedule, budget, and resource allocation.
• Serve as the primary technical escalation point for customers to ensure rapid resolution of issues.
• Facilitate goal-oriented meetings and articulate hirify.global' vision to stakeholders and engineers.

Requirements

• Proven technical acumen and the ability to make sound technical decisions without hands-on coding.
• Extensive experience managing large, complex engagements and mitigating technical challenges.
• Strong communication, negotiation, and conflict resolution skills for diverse audiences.
• Experience with BI, data management, and big data technologies.
• Ability to multitask across multiple engagements while maintaining high customer satisfaction.
• Must be based in the United States.

Culture & Benefits

• Comprehensive benefits and perks tailored to the employee's region.
• Eligibility for annual performance bonuses and equity packages.
• Culture of proactiveness, innovation, and customer-centricity.
• Commitment to diversity, inclusion, and equal employment opportunity standards.