Community Health Navigator (Patient Engagement)

TL;DR

Community Health Navigator (Patient Engagement): Supporting children with complex medical needs by facilitating re-engagement with pediatric services and connecting families to community resources with an accent on in-person outreach and care coordination. Focus on building relationships with caregivers, addressing social determinants of health, and navigating complex healthcare systems to ensure seamless access to care.

Location: Must be based in South Texas, USA (Remote with frequent travel required).

Salary: $23–$28 per hour.

Company

hirify.global is a tech-enabled, pediatrician-led medical group dedicated to providing comprehensive virtual and in-home care for children with complex medical needs.

What you will do

• Serve as a community-based resource, building direct relationships with patients and caregivers through in-person engagement.
• Provide hands-on support for program re-enrollment, onboarding, and mobile app utilization.
• Conduct telephonic outreach to re-engage patients who have missed onboarding or service utilization.
• Educate families on available services and connect them to local community resources and social support systems.
• Collaborate with behavioral health teams and facility staff to support discharge planning and remove barriers to care.
• Support non-clinical care coordination, including pharmacy access, primary care connections, and addressing social determinants of health.

Requirements

• Must be based in South Texas and able to travel frequently throughout the area.
• Bilingual proficiency in Spanish is required.
• National CHW certification.
• Bachelor’s degree.
• 3+ years of experience in a patient-facing healthcare setting.
• Valid driver’s license.

Culture & Benefits

• Competitive medical, dental, and vision insurance.
• 401(k) with 4% match, vested from day one.
• Company-funded HSA and FSA options.
• 20 days PTO plus 12 company/floating holidays.
• Paid new parent leave.
• Employee equity purchase program eligibility.