Associate Solution Consultant (Fintech)
Мэтч & Сопровод
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Описание вакансии
TL;DR
Associate Solution Consultant (Fintech): Supporting the successful onboarding and early adoption of identity verification and fraud prevention solutions for channel partners with an accent on technical assistance and partner enablement. Focus on guiding implementations, troubleshooting technical issues, and ensuring partners realize measurable value from the platform.
Location: Hybrid (New York, NY; Miami, FL; San Francisco, CA; Seattle, WA; Washington DC). Must be based in or able to commute to one of these office locations.
Salary: $110,000 – $130,000
Company
is building the identity trust infrastructure for the digital economy, verifying identities in real time to stop fraud.
What you will do
- Support onboarding and implementation efforts for channel partners and their customers.
- Act as a technical resource for partner-facing teams regarding product capabilities and integration best practices.
- Design and deliver training sessions for partner support and technical teams.
- Develop partner enablement materials including playbooks, troubleshooting guides, and FAQs.
- Assist in troubleshooting technical issues and escalate complex problems to internal Product and Engineering teams.
- Monitor early adoption performance and gather insights for partner reviews.
Requirements
- Bachelor’s degree or equivalent practical experience.
- 2–5 years of experience in a customer-facing, technical role such as Technical Account Manager or Implementation Consultant.
- Familiarity with APIs, data analysis, or technical integrations.
- Strong problem-solving skills and ability to communicate technical concepts to non-technical audiences.
- Ability to work cross-functionally with multiple stakeholders.
- Must be able to travel up to 20–30% as needed.
Nice to have
- Exposure to fraud, risk, or identity verification concepts.
- Experience supporting SaaS implementations or onboarding processes.
- Experience working with partners, resellers, or indirect customer models.
- Familiarity with SQL or performance measurement.
Culture & Benefits
- Market competitive salary with equity and annual performance bonus.
- Comprehensive benefits package.
- Collaborative, fast-paced environment focused on high-impact work.
- Opportunity to grow into strategic Solution Consulting roles.
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