Account Manager

TL;DR

Account Manager (SaaS): Managing and growing a portfolio of enterprise accounts with an accent on net revenue retention, expansion, and building long-term customer value. Focus on identifying upsell/cross-sell opportunities, conducting quarterly business reviews, and driving multi-year renewals within the Legal, Risk, Compliance, and HR software space.

Location: Must be based in the US (100% remote)

Compensation: $104,500 OTE ($67,000 base + $37,500 commission)

Company

A global provider of software solutions for Legal, Risk, Compliance, and HR functions, serving over 20,000 organizations worldwide.

What you will do

• Own and grow a portfolio of accounts to achieve net revenue retention and expansion targets above 100%.
• Develop account plans with clear revenue targets and growth milestones for top customers.
• Identify and close upsell and cross-sell opportunities while negotiating multi-year renewals.
• Conduct quarterly value-based business reviews to ensure customer success and alignment with growth goals.
• Maintain accurate revenue forecasting and assist leadership in retention planning.
• Collaborate with cross-functional teams to ensure a world-class customer experience.

Requirements

• Bachelor's Degree or equivalent experience required.
• 2-4 years of sales or account management experience with a proven track record of growth.
• Must be based in the US.
• Strong ability to initiate and nurture business relationships.
• Proficiency in MS Office and Google Office applications.
• Ability to travel up to 10% of the time.

Culture & Benefits

• Comprehensive health, dental, and vision insurance.
• 401(k) plan with employer match.
• Unlimited PTO, 11 paid holidays, and 4 annual global wellness days.
• Paid parental leave and pet insurance.
• Access to LinkedIn Learning and professional development opportunities.
• Inclusive work culture with a focus on diversity and employee recognition.