обновлено 16 дней назад
Installation Coordinator (SmartParks)
60 000 - 80 000$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Installation Coordinator (SmartParks) (Field Operations and AI Automation): Managing scheduling, technician dispatch, vendor relationships, and quality oversight for SmartParks installations with an accent on operational scale, budget control, and deployment reliability. Focus on building installation workflows, automating repetitive coordination tasks with AI agents, and resolving root causes of delays and quality issues.
Location: Remote with occasional domestic travel of approximately 15–25% for site visits, partner meetings, and event support.
Salary: $60,000–$80,000 per year, with comprehensive benefits.
Company
builds performance technology for baseball and softball, including SmartParks, a live capture system that turns fields into connected, data-rich environments with real-time game data.
What you will do
- Own installation scheduling and dispatch from readiness approval through technician assignment and on-site execution.
- Coordinate third-party technicians, installation partners, vendors, and customer handoffs.
- Maintain installation quality, job-level cost tracking, standard operating procedures, and post-installation reviews.
- Monitor installation velocity, capacity constraints, site readiness, hardware delays, and deadline risks.
- Use AI tools, automation platforms, agents, and lightweight workflows to improve operational throughput and reporting accuracy.
- Develop the installation infrastructure needed to scale deployment volume and resolve recurring quality or delay issues.
Requirements
- 4+ years of experience managing field operations, installation programs, or contractor and vendor networks at scale.
- Experience managing third-party partner performance against defined service level agreements.
- Strong operational discipline, process-building ability, metric tracking, and follow-through.
- Experience with job-level budget ownership and cost management.
- Ability to build lightweight operational workflows and agents without engineering support.
- Clear communication, strong organization, self-direction, and the ability to manage multiple deadlines.
Nice to have
- Experience with AV, low-voltage, camera systems, or hardware field deployment.
- Experience scaling field operations from low to high volume.
- Baseball or softball experience at the high school or collegiate level.
- Familiarity with Jira, HubSpot, and Google Workspace.
Culture & Benefits
- Build-and-own responsibility for SmartParks installation operations.
- Direct visibility with leadership and ownership of the installation domain.
- Collaborative, high-trust working environment.
- Competitive annual compensation, comprehensive benefits, and career growth potential.
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