Senior Solution Consultant (Fintech)

TL;DR

Senior Solution Consultant (Fintech): Supporting the onboarding and early success of clients using hirify.global’s identity verification and fraud prevention platform with an accent on technical assistance and ensuring a smooth customer experience. Focus on guiding implementation, handling customer questions, and collaborating with Data Science and Product teams to provide actionable insights.

Location: New York, NY; San Francisco, CA; Seattle, WA; Washington DC. Hybrid

Salary: $155K – $185K

Company

hirify.global is building the identity trust infrastructure for the digital economy — verifying 100% of good identities in real time and stopping fraud before it starts.

What you will do

• Foster relationships with key stakeholders, from champions to executive sponsors and economic buyers.
• Collect and analyze customer feedback data to establish a shared understanding of solution performance and value.
• Own the QBR process to reinforce value, align on strategic priorities, and surface innovation opportunities.
• Own the upsell and cross-sell POCs to demonstrate the value of additional solutions within existing accounts.
• Ensure the adoption of next-gen models, including key features, incremental lifts, and real-world performance deltas.
• Handle customer questions about specific scoring decisions, fraud trends, or optimization opportunities.

Requirements

• Bachelor's Degree in business administration, engineering, math, economics, statistics, computer science or other relevant field preferred or equivalent experience
• 6+ years of professional work experience with 3+ years of experience working in professional services, customer management, or in a sales engineering capacity
• Demonstrated experience leading enterprise-level engagements dealing with analytics, technology, and/or enterprise software
• Deep understanding of a variety SaaS sales methodologies or processes (MEDDICC, Challenger)
• Strong technical depth (ex. ML/DS technologies, SDLCs, RESTful APIs, RDBMS, etc.)
• Comfort with up to 30% travel—this is a remote role, with travel as required

Culture & Benefits

• Market competitive salary, equity, comprehensive benefits, and, for applicable roles, commissions plans or an annual discretionary performance bonus.
• Equal opportunity employer that values diversity in all its forms within our company.