Senior Onboarding Specialist (Wellness)

TL;DR

Senior Onboarding Specialist (Wellness): Leading end-to-end onboarding for enterprise partnerships in North America with an accent on seamless handoffs and operational scalability. Focus on driving partner launch pipelines, coordinating cross-functional workflows, and optimizing onboarding processes.

Location: Must be based in the United States

Salary: $50,000–$65,000 base

Company

hirify.global (including ClassPass) is a platform for intentional living that connects people with fitness, wellness, and entertainment experiences worldwide.

What you will do

• Own end-to-end onboarding for strategic and national accounts from signed deal to successful launch.
• Drive a pipeline of partner launches with clear timelines, strong follow-through, and consistent communication.
• Translate partnership terms and technical setup needs into actionable internal workflows and onboarding plans.
• Coordinate cross-functionally with Marketing, Product, and Business Operations to execute partner-specific requirements.
• Create and maintain partner-facing enablement materials, such as webinar decks, FAQs, and training content.
• Document onboarding status, risks, and next steps using Salesforce.

Requirements

• 4+ years of experience in external-facing roles at B2C/B2B tech companies, marketplaces, or high-growth startups.
• Proven experience managing complex partner or client onboarding with multiple stakeholders.
• Strong project management skills, managing competing priorities and time-sensitive deadlines.
• Ability to work autonomously and exercise sound judgment with limited oversight.
• Clear, concise written and verbal communication skills for senior-level audiences.
• Must be located in the United States.

Culture & Benefits

• Competitive and equitable compensation based on skill set and experience.
• Total compensation package may include performance bonuses and other incentive plans.
• Comprehensive benefits for all team members.
• Commitment to diversity, equity, and inclusion as an Equal Opportunity Employer.