Account Manager (Retail)

TL;DR

Account Manager (Retail): Managing a portfolio of large retail partners and single-vendor businesses to drive growth and success on the hirify.global platform with an accent on relationship management, commercial performance, and operational support. Focus on onboarding new partners, optimizing merchant performance, and collaborating cross-functionally with Marketing and Sales teams.

Company

hirify.global is a technology company providing delivery services for restaurants and retail partners in over 500 cities across 30 countries.

What you will do

• Manage and support a portfolio of large retail partners and single-vendor businesses across multiple categories.
• Build strong relationships with stakeholders, from store managers and franchisees to senior commercial teams.
• Support the onboarding of new retail partners to the hirify.global platform.
• Monitor partner performance and identify opportunities for growth and improvement.
• Collaborate closely with internal Marketing, Sales, Ads, Operations, and Customer Support teams.
• Conduct regular business reviews and maintain ongoing communication with key stakeholders.

Requirements

• 2-5 years of experience in account management, sales, customer success, or retail partnerships.
• Bachelor’s degree in Business Administration, Marketing, Economics, Industrial Engineering, or a related field.
• Fluent in Hebrew.
• Strong relationship-building and communication skills for working with senior business stakeholders.
• Commercial mindset with confidence in driving conversations around business performance.
• Highly proactive and resilient, with the ability to work independently in a fast-paced environment.

Culture & Benefits

• Opportunity to join and shape a fast-growing retail business within a leading European tech company.
• Hands-on learning and professional development in a dynamic, high-impact environment.
• Exposure to retail operations and commercial growth initiatives with leading brands.
• Comprehensive benefits and strong internal growth opportunities.

Hiring process

• Introductory call with the Talent Acquisition team.
• Interview with the Team Lead to discuss experience and approach.
• Case study involving merchant data analysis.
• Final round interview with senior leadership.