Director of Sales (Retail & Ecommerce)

TL;DR

Director of Sales (Retail & Ecommerce): Leading the recovery and growth of third-party sales channels across retail, e-commerce, and B2B partnerships with an accent on commercial turnaround and P&L accountability. Focus on driving trading performance, optimizing margins, and building strategic senior partnerships with marketplaces and retailers.

Location: Hybrid in London (2 days office-based)

Salary: £100,000 – £110,000

Company

A market-leading consumer brand in the gifting and experience sector delivering memorable experiences across the UK.

What you will do

• Lead the commercial turnaround of third-party sales channels with full P&L accountability.
• Develop and execute growth strategies across e-retail, retail partnerships, and B2B accounts.
• Drive trading performance through pricing, forecasting, and margin optimization.
• Establish and manage senior partnerships with marketplaces and strategic commercial partners.
• Lead and develop a commercial team focused on accountability, pace, and results.

Requirements

• Proven senior sales or commercial leadership experience with direct P&L ownership.
• Extensive background managing retail, e-commerce, or marketplace partnerships.
• Demonstrated experience in delivering commercial recovery plans and improving trading performance.
• Strong negotiation skills and the ability to influence senior stakeholders.
• Decisive, data-led leadership style.
• Must be able to work hybrid in London (2 days per week in office).

Culture & Benefits

• High-impact leadership role with visible influence over long-term commercial strategy.
• Competitive salary, bonus potential, and pension.
• Flexible hybrid working model with a collaborative office culture.
• Access to wellbeing support and professional development opportunities.
• Commitment to equal opportunity and a merit-based working environment.