eCommerce Process Lead (eCommerce)

TL;DR

eCommerce Process Lead (eCommerce): Driving continuous improvement and optimizing workflows across a diverse eCommerce landscape with an accent on change management, BPM, and operational efficiency. Focus on streamlining workflows to reduce bottlenecks, leveraging AI for automation, and aligning processes with business scalability.

Company

hirify.global is a global e-commerce leader serving millions of customers with a vast selection of products since 2006.

What you will do

• Lead change management and drive adoption of process improvements through documentation and training.
• Analyze and streamline eCommerce workflows to eliminate bottlenecks and enhance automation.
• Identify recurring operational issues and implement sustainable, scalable solutions.
• Define OpenAPI specifications and establish standardized governance frameworks.
• Collaborate with technology teams to integrate AI and automation into eCommerce initiatives.

Requirements

• 5+ years of experience in business process management (BPM) within eCommerce or digital environments.
• Proficiency in process mapping methodologies such as Lean or Six Sigma.
• Proven track record in driving process improvements from strategy to execution.
• Strong data-driven mindset and advanced problem-solving capabilities.
• Experience working in Agile environments with a basic understanding of system architectures.
• Leadership skills for managing stakeholders and collaborating with global, multicultural teams.

Culture & Benefits

• Investment in personal growth and opportunities for professional advancement.
• Dynamic, bold, and down-to-earth company culture.
• Opportunity to work with a global e-commerce leader.
• Environment that encourages taking chances and trying new things.

Hiring process

• An assessment will be part of the recruitment process.