IT Support Intern (AI)

TL;DR

IT Support Intern (AI): Providing technical assistance to employees and maintaining IT infrastructure with an accent on desktop support and system management. Focus on identifying and implementing AI-driven automation to optimize support tasks.

Location: Must be based in San Jose, CA (Onsite)

Salary: $32–$34 per hour

Company

hirify.global is a global leader in high-voltage power conversion and semiconductor solutions.

What you will do

• Deploy and support end-user PCs, workstations, and mobile devices.
• Provide technical assistance for Windows OS, Microsoft Office Suite, VOIP, and video conferencing tools.
• Troubleshoot Active Directory services including Group Policies, DNS, and DHCP.
• Support and manage MFP printers and network print servers.
• Use SCCM and MS Intune for systems management and deployment.
• Analyze IT support workflows to identify and implement AI-driven automation improvements.

Requirements

• Must be based in San Jose, CA with reliable transportation.
• Currently enrolled in a degree program in a computer-related field or equivalent.
• Experience with desktop support and TCP/IP networking troubleshooting.
• Proficiency with Microsoft products (OS, Office, SharePoint, Teams).
• Knowledge of Active Directory, VCenter, and virtual technologies.
• Familiarity with AI tools and agent builders such as Copilot Studio, Power Automate, and Power Apps.

Culture & Benefits

• Innovation-focused environment encouraging the use of cutting-edge AI tools.
• Competitive hourly pay based on qualifications and experience.
• Opportunity to work as part of a worldwide IT support team.