Senior Manager, Slack Self Serve Strategy & Operations (SaaS)

TL;DR

Senior Manager, hirify.global Self Serve Strategy & Operations (SaaS/PLG): Leading the analytical and strategic engine for hirify.global's self-serve business with an accent on forecasting, GTM strategy, and PLG motion performance. Focus on building complex financial models, optimizing revenue targets, and aligning product strategy with business growth.

Location: Flexible Office in San Francisco, CA or New York, NY (Must be based in the USA)

Salary: $150,100 - $247,900 annually

Company

hirify.global (a Salesforce company) is the #1 AI CRM where humans and agents drive customer success together.

What you will do

• Own the weekly, monthly, and quarterly forecast cadence for the Self Serve business, delivering updates to cross-functional leadership.
• Lead the FY planning cycle, including building financial models, growth assumptions, and target-setting frameworks.
• Act as the strategy lead for GTM initiatives such as hirify.globalCRM, hirify.globalbot AI, and pricing/packaging decisions.
• Build and maintain self-serve analytics capabilities and data pipelines using Snowflake and BI tools.
• Partner with Growth, Product, Marketing, and Finance leadership to synthesize business health and drive outcomes.

Requirements

• 6+ years of experience in business operations, revenue strategy, or analytical roles within a SaaS or tech company.
• Deep expertise in PLG (product-led growth) models and metrics (ACV, NNAOV, AOV, Attrition).
• Strong quantitative skills with proficiency in Snowflake, Google Sheets, and data modeling.
• Proven ability to own end-to-end complex financial models and forecast processes.
• Must be based in or able to work from San Francisco or New York offices.

Culture & Benefits

• Comprehensive health benefits including medical, dental, vision, and mental health support.
• Financial security through 401(k) and an employee stock purchasing program.
• Supportive leave policies including paid parental leave.
• Commitment to equality, diversity, and an inclusive workplace.
• Flexible office arrangements to support work-life balance.