Digital Project Manager (F&B)

TL;DR

Digital Project Manager (F&B): Leading the strategic development and execution of digital platforms for Food & Beverage operations with an accent on the full lifecycle of digital initiatives from concept to rollout. Focus on deploying customer-facing tools like kiosks and QR ordering, optimizing digital customer journeys, and managing vendor relationships.

Location: Must be based in the Amsterdam Office

Company

hirify.global is the world’s leading travel experience player, operating a diverse network of travel retail and F&B outlets across 75 countries.

What you will do

• Lead the digital innovation roadmap for F&B, aligning it with business goals and customer expectations.
• Manage the full project lifecycle, including ideation, prototyping, testing, and scaling of digital platforms.
• Collaborate with IT, Operations, and Concept Development to deploy tools such as Kiosks, QR ordering, and Self-Checkout.
• Design and deliver hands-on training programs and onboarding materials for operations teams.
• Analyze platform performance data to refine digital customer journeys and drive commercial results.
• Oversee vendor relationships and negotiate service agreements to ensure platforms are secure and scalable.

Requirements

• Degree in Hospitality Management (Hotelschool) or equivalent experience.
• Minimum 5 years of experience in F&B operations and digital project management.
• Proven success in leading complex, multi-market digital implementations.
• Strong understanding of POS systems, IT ecosystems, and cloud-based tools.
• Fluent in English.
• Location: Must be based in the Amsterdam Office.

Nice to have

• Experience in branded restaurant or hospitality environments.
• Proficiency in additional languages.

Culture & Benefits

• Inclusive environment promoting diversity across all backgrounds, genders, and identities.
• Opportunity to work for a global travel experience leader with a network of 5,500 outlets.
• Dynamic role focused on the "Travel Experience Revolution" through innovation.
• Exposure to international markets across the EMEA and APAC regions.